Frequently Asked Questions
Are your products suitable for sensitive skin?
Our products are thoughtfully developed with comfort and performance in mind. While many people with sensitive skin can enjoy our products, we recommend reviewing the ingredient list and performing a patch test before full use.
Are your products suitable for all skin tones?
Yes. At Pryora Beauty, inclusivity is at the heart of everything we create. Our goal is to develop products that complement every skin tone, with special attention to shades that beautifully enhance melanin-rich complexions while remaining suitable for everyone.
Are your products cruelty-free?
We are committed to offering products that are cruelty-free whenever possible. Product details will always indicate this clearly.
Where do you ship?
We currently ship within Singapore, with plans to expand to international destinations in the future.
How long will my order take to arrive?
Orders are typically processed within 1–3 business days. Delivery times depend on your location and the selected shipping method.
Can I return my order?
For hygiene reasons, opened cosmetic products cannot be returned. If your order arrives damaged or incorrect, please contact us within 7 days of receiving it.
How can I contact Pryora Beauty?
You can reach us through our Contact page or by email. We’ll do our best to respond as quickly as possible.